Frequently Asked Questions

Questions on your mind.

For anything you can’t find answered here, you can always reach out to us.

01 How early should I arrive for my first visit?

We recommend arriving 10-15 minutes before your session time. It is the ideal amount of time for a short pre-consultation and preparation.

02 Is any special preparation needed before the session?

We recommend that you are neither hungry nor too full. Coming in comfortable clothes is enough; all session materials are provided by us.

03 How do I cancel a reservation?

For reservation cancellation and change requests, please reach us by phone or through our contact channels. We will get back to you as soon as possible.

04 Can I buy a gift voucher or package?

For up-to-date information about gift vouchers and package options, please reach us by phone or through our contact channels.

05 Can I receive services during pregnancy?

For session options suitable for pregnancy and a suitability assessment, please contact us before booking. The most appropriate ritual is determined together, taking your health history into account.

06 Can a gift voucher or package be used across branches?

For inter-branch use and transfers, please reach us by phone or through our contact channels. Your request will be assessed promptly.

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